Professional Negligence

On your side when a professional lets you down

We understand that being let down by a trusted professional is disappointing and frustrating. It is worse still if that professional has already been paid but their mistakes have ended up leaving you significantly out of pocket.

Professional negligence claims are all too often met with dismissive, sometimes even aggressive responses. Our professional negligence experts can help cut through the jargon that may be used to put you off continuing with your complaint. Despite the complexity of some of these claims we will make things as straightforward as possible keeping you fully informed every step of the way.

Since not every mistake made by a professional person involves negligence you need the specialist professional negligence lawyers at Hart Brown to advise you whether you have a claim or not. If we do not think it is worth your while making a negligence claim we will tell you at the earliest opportunity.

Using our dedicated team of specialist professional negligence solicitors often results in the other side backing down and facing up to their professional responsibilities at a much earlier stage. Although we do take cases to trial when necessary we are always alive to other ways of settling disputes for example with the use of round table meetings, well pitched tactical offers or mediation to get you the compensation you deserve.

Every case is important to us. We act for clients locally, nationally and internationally. We often have clients referred to us by other lawyers including from city firms. We deal with all types of professional negligence litigation including claims against:

  • Accountants
  • Architects
  • Doctors and other health professionals
  • Engineers
  • Financial Advisers
  • Insurance brokers
  • Solicitors and barristers
  • Surveyors

If there are a number of different professionals involved in a particular project you can often get into a situation of them blaming each other. That is why you need to instruct specialist lawyers like those at Hart Brown who, with the benefit of appropriate expert advice, will be able to determine where the fault really lies.

For help with your professional negligence claim contact us today by calling, emailing or requesting a call back from one of our specialist lawyers.

Who to contact

Jane Crosby

Partner, Head of Dispute Resolution & Accredited Mediator

Partner, Head of Dispute Resolution & Accredited Mediator

Jane Crosby

Jane is a Partner based in the Guildford office and she is also Head of the Dispute Resolution team here at Hart Brown. Jane specialises in employment Law and commercial litigation and brings more than 15 years' experience to her role.

Prior to entering the legal profession, Jane was employed in the aviation industry. This experience is appreciated by many of Jane's clients who note that she is able to take a commercial and pragmatic approach to any legal issue that they face.

Jane acts for a wide range of individuals and businesses and her areas of specialism include aviation, property related industries and IT. Jane regularly advises on aspects of employment law, such as settlement agreements, employment contracts, policies and procedures, redundancies, equal pay, data protection, issues arising from TUPE and reorganisations, the calculation of holiday pay, bonus and commission payments, disciplinary and grievance issues, dismissal and termination issues, the protection of confidential information and the enforcement of restrictive covenants. Jane gets involved in GDPR training for her clients and she is able to deliver tailored employment law training sessions upon request.

As a commercial litigation lawyer, Jane also deals in shareholder and directors disputes, commercial contract disputes and the enforcement of restrictive covenants.

Jane has been involved in successful high value commercial litigation for clients in the High Courts, she is an accredited mediator and she is a member of the Employment Lawyers Association.

Jane is often asked to write for a number of well known publications, including The Daily Mail, The Telegraph and The Week and she has been interviewed on BBC Radio 4.

Here is small selection of the feedback that Jane has received:

“Jane, I cannot sincerely thank you enough for your wise counsel and am delighted to have made your acquaintance. If I am blessed with a new position somewhere I will hand over my contract in the first instance to you. Likewise, any of my friends, peers, romans and countrymen wanting advice, I will point them in your direction.”

“Jane, you have been most resilient on my behalf for which I sincerely thank you for all your endeavours. I have a tremendous working relationship with Hart Brown and you have undoubtedly compounded this further."

“I appreciated the clarity of advice given at a stressful time”.

“A sensitive and highly professional approach and efficient work in the interests of the client”.

“Your advice, conduct and assistance have been indeed outstanding and very professional but also – and most importantly – very humane”.

    Morag Lewis

    Paralegal, Dispute Resolution

    Paralegal, Dispute Resolution

    Morag Lewis

    Morag joined Hart Brown in December 2018 as a Paralegal in the Dispute Resolution Department based in Guildford and is currently doing her CILEx exams with a view to progressing her career as a Chartered Legal Executive.

    Morag currently assists the Partners and Solicitors with their varied caseloads and she has acquired considerable experience in advising and assisting clients across a wide range of disputes, including land law, contractual disputes, employment, debt recovery and contentious probate matters, both in the High Court and County Court.

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