An update for clients on Hart Brown’s policy and procedures in relation to Coronavirus COVID-19:
Here at Hart Brown Solicitors, we are continuing to provide a full service for our clients and we aim to continue to do so, whilst taking into account government advice. Our priority is the safety of our staff, our clients and the general public.
Many of our lawyers are working from home effectively, but we are also operating with a reduced number of staff in each of our offices to ensure that we can continue to provide a high level of service to our clients.
While we encourage all our staff and clients to use virtual methods of meeting, such as ‘Teams’ or ‘Zoom’, we are now able to take a small number of essential meetings in our offices when there is no other viable alternative.
If a pre-arranged “face to face” meeting is required we will maintain social distancing, as well as ensuring antibacterial sanitisation of all surfaces that a visitor comes into contact with. We ask that all visitors wear a face covering whilst on the premises, our lawyers will be wearing a face covering too. We will ask clients to have their temperature taken with a non-contact thermometer on arrival and we kindly request that clients bring their own pen to use.
We will ask all visitors details of their current situation at home before they come in, including whether they have recently travelled abroad, whether they or someone in their household has recently come into contact with someone who is displaying or has displayed symptoms of COVID-19 and whether they or someone in their household is self-isolating as a precautionary measure. The guidelines for attending a face to face meeting will be discussed prior to the meeting.
Your lawyer can continue to be contacted on their direct telephone number or by email. Alternatively, you can call our central number on 01483 887766.
We will keep this notice updated if the situation changes but if you have any queries in the meantime, please contact us at firstname.lastname@example.org or by calling us using the number listed above.
Last updated 20.10.20