Professional Negligence

Professional Negligence Claims

We understand that being let down by a trusted professional is disappointing and frustrating. It is worse still if that professional has already been paid but their mistakes have ended up leaving you significantly out of pocket.

Professional negligence claims are all too often met with dismissive, sometimes even aggressive responses. Our professional negligence experts can help cut through the jargon that may be used to put you off continuing with your complaint. Despite the complexity of some of these claims we will make things as straightforward as possible keeping you fully informed every step of the way.

Since not every mistake made by a professional person involves negligence you need to use specialist professional negligence lawyers like those at Hart Brown to advise you whether you have a claim or not. If we do not think it is worth your while to make a negligence claim we will tell you at the earliest opportunity.

Using our dedicated team of specialist professional negligence solicitors often results in the other side backing down and facing up to their professional responsibilities at a much earlier stage. Although we do take cases to trial when necessary we are always alive to other ways of settling cases for example with the use of round table meetings, well pitched tactical offers or mediation to get you the compensation you deserve.

Every case is important to us. We act for clients locally, nationally and internationally. We often have clients referred to us by other lawyers including from city firms. We deal with all types of professional negligence litigation including claims against:

  • Accountants
  • Architects
  • Doctors and other health professionals
  • Engineers
  • Financial Advisers
  • Insurance brokers
  • Solicitors and barristers
  • Surveyors

If there are a number of different professionals involved in a particular project you can often get into a situation of them blaming each other. That is why you need to instruct specialist lawyers like those at Hart Brown who, with the benefit of appropriate expert advice, will be able to determine where the fault really lies.

To speak to a specialist professional negligence expert who can help you with your professional negligence claim contact us today by calling, emailing or requesting a call back from one of our specialist lawyers.

Who to contact

Jane Crosby -Head of Dispute Resolution

Jane Crosby

Partner, Head of Dispute Resolution & Accredited Mediator

Jane Crosby -Head of Dispute Resolution

Partner, Head of Dispute Resolution & Accredited Mediator

Jane Crosby

Jane is a Partner based in the Guildford office and she is also Head of the Dispute Resolution team here at Hart Brown. Jane specialises in employment Law and commercial litigation and brings more than 15 years' experience to her role.

Prior to entering the legal profession, Jane was employed in the aviation industry. This experience is appreciated by many of Jane's clients who note that she is able to take a commercial and pragmatic approach to any legal issue that they face.

Jane acts for a wide range of individuals and businesses and her areas of specialism include aviation, property related industries and IT. Jane regularly advises on aspects of employment law, such as settlement agreements, employment contracts, policies and procedures, redundancies, equal pay, data protection, issues arising from TUPE and reorganisations, the calculation of holiday pay, bonus and commission payments, disciplinary and grievance issues, dismissal and termination issues, the protection of confidential information and the enforcement of restrictive covenants. Jane gets involved in GDPR training for her clients and she is able to deliver tailored employment law training sessions upon request.

As a commercial litigation lawyer, Jane also deals in shareholder and directors disputes, commercial contract disputes and the enforcement of restrictive covenants.

Jane has been involved in successful high value commercial litigation for clients in the High Courts, she is an accredited mediator and she is a member of the Employment Lawyers Association.

Jane is often asked to write for a number of well known publications, including The Daily Mail, The Telegraph and The Week and she has been interviewed on BBC Radio 4.

Here is small selection of the feedback that Jane has received:

“Jane, I cannot sincerely thank you enough for your wise counsel and am delighted to have made your acquaintance. If I am blessed with a new position somewhere I will hand over my contract in the first instance to you. Likewise, any of my friends, peers, romans and countrymen wanting advice, I will point them in your direction.”

“Jane, you have been most resilient on my behalf for which I sincerely thank you for all your endeavours. I have a tremendous working relationship with Hart Brown and you have undoubtedly compounded this further."

“I appreciated the clarity of advice given at a stressful time”.

“A sensitive and highly professional approach and efficient work in the interests of the client”.

“Your advice, conduct and assistance have been indeed outstanding and very professional but also – and most importantly – very humane”.

    Lucy-Senior Solicitor in the Dispute Resolution

    Lucy Penfold

    Senior Solicitor, Dispute Resolution

    Lucy-Senior Solicitor in the Dispute Resolution

    Senior Solicitor, Dispute Resolution

    Lucy Penfold

    Lucy is a Senior Solicitor in the Dispute Resolution team here at Hart Brown and specialises in property litigation and contentious trusts and probate.

    Lucy completed her law degree at Kingston University before completing the Legal Practice Course at the College of Law in Guildford (now the University of Law). Lucy qualified in 2012 and brings with her general commercial litigation experience from Central London and Surrey law firms.

    A member of the Property Litigation Association, Lucy deals with all areas of property litigation including varied landlord and tenant disputes, evictions, neighbour disputes, boundary disputes, commercial property disputes, property disrepairs and dilapidations.

    Lucy also deals with various contentious probate matters, including interpreting the terms of wills, brining or defending claims to contest wills or trusts, and executor removal disputes.

    Lucy’s general commercial litigation experience allows her to have a pragmatic and commercial approach to any legal issue faced.

    Client feedback

    " I really appreciate what you have done so far, your willingness to assist me when we first spoke over the phone. Your are truly a star"

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