Double jeopardy of digital asset inheritance planning amid probate delays

Hidden digital assets and mounting interest on inheritance tax bills are creating a costly double risk for families dealing with estates following the death of a loved one, as probate delays continue to impact thousands across England and Wales, adding further stress and financial pressure.

Recent figures from the Ministry of Justice (MoJ) show that more than 2,000 probate applications in England and Wales took over a year to be granted by the Ministry in the 12 months to April 2025. While the MoJ says many applications are now being processed by them more quickly, a significant backlog remains, and complex estates can still face lengthy delays.

Government guidance says the application should take up to 16 weeks, but data shows 203 cases had taken the MoJ between 21 and 23 months to complete in 2024-25, up from 88 in 2020-2021, and 9,480 cases took more than six months to clear the Ministry in 2024-25.

A grant of probate is required before executors can finalise a deceased person’s estate, including accessing bank accounts or selling property held in their sole name. Until this is issued, assets are effectively frozen.

Delays can have serious financial consequences. Inheritance tax is usually due within six months of death, after which interest begins to accrue, currently at 7.75 per cent. This means that even where delays are outside the control of executors, estates can face mounting costs.

There are some ways that executors can take the initiative if they face delays on their application for probate to be granted. Banks will release funds for tax payments directly to HMRC, so an estimate of inheritance tax could be paid on account.  Unfortunately, that won’t help if the estate is largely tied up in non-cash assets such as property. The growing complexity of modern estates – particularly the rise in digital assets – may further complicate the process if not properly planned for.

Digital assets can include anything from online bank accounts and investment platforms to cryptocurrency, email accounts, cloud storage, photographs, subscriptions and social media profiles. While some may hold financial value, others carry significant sentimental importance.

However, unlike physical assets, digital accounts can be difficult to identify and access if no record exists.

Many people simply don’t think about their digital footprint when writing a will but if executors don’t know an account exists, it may never be dealt with. That means money, or memories, could be lost.

Equally, if they know it exists but can’t access it, this can cause delays at a time when the estate needs to be administered efficiently to avoid potential penalties. When you consider that late payment of a £250,000 tax liability could cost almost £20,000 in penalty interest over a 12-month period, it’s really worth keeping track of assets so executors are well informed.

A key issue is that access to many digital assets depends on login details or security keys. This is particularly relevant for cryptocurrency, where losing access credentials can mean the asset is permanently inaccessible.

Experts recommend keeping an up-to-date inventory of digital assets, alongside clear instructions on how they should be handled. This information should be stored securely, with executors made aware of where to find it.

Even the most mundane matters can cause complications. Utility accounts, online shopping profiles and subscription services may continue to incur charges until they are identified and closed.  Equally, care may be needed before closing all accounts, as devices such as phones and laptops may hold important documents or information needed to administer the estate.

Social media accounts can also present challenges, with families needing to decide whether to close or memorialise profiles in line with the deceased’s wishes.  Establishing legacy contacts with platforms in advance, as part of estate planning, can help families overcome some problems in dealing with service providers to access a loved ones’ digital assets.

More broadly, simplifying financial affairs during your lifetime – for example by consolidating accounts and keeping clear records – can help reduce the administrative burden on those dealing with your estate.

With further changes on the horizon, including personal pension pots being brought into the scope of inheritance tax, estates are set to become even more complex in the future. Taking steps now to ensure your will fully reflects both your physical and digital assets could help executors navigate the probate process more efficiently, minimise delays and reduce the risk of unnecessary costs at an already difficult time.

To discuss this, or any other related matter with Jordan directly, please call us, start a live chat or email us at info@hartbrown.co.uk.

*This is not legal advice; it is intended to provide information of general interest about current legal issues.

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Jordan Page

Partner, Trusts & Estates

Jordan is a Partner with more than 8 years' post-qualified experience, specialising in Wills, lasting powers of attorney and the administration of trusts and estates....

Partner, Trusts & Estates

Jordan Page

Jordan is a Partner with more than 8 years' post-qualified experience, specialising in Wills, lasting powers of attorney and the administration of trusts and estates. He is based in the Trusts & Estates department in Guildford and Woking.

Jordan studied law at the University of Southampton, graduating in 2013. Whilst completing his LPC on a part time basis, Jordan worked in the firm’s quality and compliance department as the firm’s Chief Internal Auditor, before commencing his training as a Solicitor in 2016.

What does Jordan regard as his specialism?

"The administration of estates and inheritance tax planning in equal measure. My experience of administering estates and calculating inheritance tax liabilities has provided me with valuable insight into how this particularly unpopular tax applies. This type of work has given me the tools to advise clients as to the steps they can take in advance to mitigate their exposure to inheritance tax. I pride myself on providing legal advice in a straightforward manner, cutting through the legal jargon. I always endeavour to work as efficiently as I can in order to provide the best level of service."

Jordan frequently receives great feedback from his clients:

"Thank you for your help, understanding and patience in dealing with our father's estate. We are pleased that all the paperwork and dealings with various Government departments & forms are now complete and so appreciate your guidance through this minefield. Your prompt replies, even so late in the evenings, were appreciated- and above our expectations."

"In updating our Wills after having prepared our double LPAs, Mr Jordan Page has shown an in-depth grasp of the subjects in question and the required work processes. He has been prompt and authoritative in dealing with all our questions and queries to our satisfaction and in the preparation and delivery of the required outputs. It was a pleasure dealing and interacting with him throughout."

"Just thought I’d email to say thank you really - it’s been a long 11 months but some of the horror stories I have heard from friends who have had to deal with these affairs makes us all realise how efficient and effective you have been so I'd like to thank you on behalf of all our family."

"“Thank you above all for all your exemplary and conscientious work on my mother’s estate, carried out with great patience and attention to every detail.”

“Thanks again for all your hard and conscientious work on the estate and then the will. You have made what could have been a stressful process extremely easy and constructive. I really appreciate the time you have devoted to helping me navigate this.”

"Hart Brown comes up trumps yet again"

“I appreciate your efforts and thank you for helping me to understand the process!”

"Thank you for your help, your ears will be burning, as I have been ringing your praises!!"

“Thank you for all your input, help and time - it has been much appreciated.”

“May I take this opportunity to thank you for your hard work and professionalism - it is a testament to all those who worked so hard on this case that it looks as though it will all be settled by the first year Anniversary. Quite remarkable!”

"I would like to place on record my appreciation of the efficient and quick service you have provided, particularly as I wished to have the new will in place before my departure on holiday."

“I have been impressed by the way you have dealt with the estate and the thorough way each step has been handled”

"Thank you for the way you have handled my father’s estate. It made a potentially difficult task stress free. You may recall that I was executor for my Scottish aunt’s estate at the same time - let’s just say that was a far more unpleasant experience".