Individual Dispute Resolution

Experienced dispute resolution solicitors

Our dispute resolution solicitors know that sometimes, no matter how hard you try not to, getting involved in a dispute is simply unavoidable. That is when you need to instruct Hart Brown with our team of expert dispute resolution lawyers to ensure your interests are fully protected. You can have peace of mind knowing that all of our lawyers are specialists in their fields so you can be confident that you are in safe hands. Our knowledgeable team treats each case with the utmost care and attention, ensuring that a solution is found for our clients through our dispute resolution service.

Whilst we will always take cases to trial when necessary, our dispute resolution solicitors will try to promote early settlement of cases ‘out of court’ where that is both sensible and possible.

We have many years experience of dealing with all types of disputes before various courts and tribunals. We understand the importance of friendly advice which is straightforward, practical and cost-effective. We pride ourselves on coming up with creative solutions to even the most bitterly fought disputes.

We act for clients locally, nationally and internationally. We act for both claimants and defendants which gives us a rounded view not only of the matters apparently in dispute but also the real issues beneath the surface. Most of our work comes from existing clients or recommendations by those clients, other lawyers or experts with whom we deal.

To speak to a specialist litigation solicitor about resolving your dispute, contact us now by calling 01483 887766, emailing info@hartbrown.co.uk, or request a call back from one of our expert dispute resolution lawyers.

Who to contact

Jane Crosby -Head of Dispute Resolution

Jane Crosby

Partner, Head of Dispute Resolution & Accredited Mediator

Jane Crosby -Head of Dispute Resolution

Partner, Head of Dispute Resolution & Accredited Mediator

Jane Crosby

Jane is a Partner based in the Guildford office and she is also Head of the Dispute Resolution team here at Hart Brown. Jane specialises in employment Law and commercial litigation and brings more than 15 years' experience to her role.

Prior to entering the legal profession, Jane was employed in the aviation industry. This experience is appreciated by many of Jane's clients who note that she is able to take a commercial and pragmatic approach to any legal issue that they face.

Jane acts for a wide range of individuals and businesses and her areas of specialism include aviation, property related industries and IT. Jane regularly advises on aspects of employment law, such as settlement agreements, employment contracts, policies and procedures, redundancies, equal pay, data protection, issues arising from TUPE and reorganisations, the calculation of holiday pay, bonus and commission payments, disciplinary and grievance issues, dismissal and termination issues, the protection of confidential information and the enforcement of restrictive covenants. Jane gets involved in GDPR training for her clients and she is able to deliver tailored employment law training sessions upon request.

As a commercial litigation lawyer, Jane also deals in shareholder and directors disputes, commercial contract disputes and the enforcement of restrictive covenants.

Jane has been involved in successful high value commercial litigation for clients in the High Courts, she is an accredited mediator and she is a member of the Employment Lawyers Association.

Jane is often asked to write for a number of well known publications, including The Daily Mail, The Telegraph and The Week and she has been interviewed on BBC Radio 4.

Here is small selection of the feedback that Jane has received:

“Jane, I cannot sincerely thank you enough for your wise counsel and am delighted to have made your acquaintance. If I am blessed with a new position somewhere I will hand over my contract in the first instance to you. Likewise, any of my friends, peers, romans and countrymen wanting advice, I will point them in your direction.”

“Jane, you have been most resilient on my behalf for which I sincerely thank you for all your endeavours. I have a tremendous working relationship with Hart Brown and you have undoubtedly compounded this further."

“I appreciated the clarity of advice given at a stressful time”.

“A sensitive and highly professional approach and efficient work in the interests of the client”.

“Your advice, conduct and assistance have been indeed outstanding and very professional but also – and most importantly – very humane”.

    Lucy-Senior Solicitor in the Dispute Resolution

    Lucy Penfold

    Senior Solicitor, Dispute Resolution

    Lucy-Senior Solicitor in the Dispute Resolution

    Senior Solicitor, Dispute Resolution

    Lucy Penfold

    Lucy is a Senior Solicitor in the Dispute Resolution team here at Hart Brown and specialises in property litigation and contentious trusts and probate.

    Lucy completed her law degree at Kingston University before completing the Legal Practice Course at the College of Law in Guildford (now the University of Law). Lucy qualified in 2012 and brings with her general commercial litigation experience from Central London and Surrey law firms.

    A member of the Property Litigation Association, Lucy deals with all areas of property litigation including varied landlord and tenant disputes, evictions, neighbour disputes, boundary disputes, commercial property disputes, property disrepairs and dilapidations.

    Lucy also deals with various contentious probate matters, including interpreting the terms of wills, brining or defending claims to contest wills or trusts, and executor removal disputes.

    Lucy’s general commercial litigation experience allows her to have a pragmatic and commercial approach to any legal issue faced.

    Client feedback

    " I really appreciate what you have done so far, your willingness to assist me when we first spoke over the phone. Your are truly a star"

      You & The Law

      Don’t miss out on some of the most interesting, topical discussions about the law and proposed changes to it.

      Our very own ‘You & The Law’ brochure is available for you to download here. If you have any suggestions for topics that you would like covered, we want to hear from you.

      Download Now

      Is this crunch time for residential landlords?

      Proposed new legislation is latest in a fast-changing landscape for private rented sector Residential landlords already struggling to keep up with legislation and guidelines, including...

      Lucy Penfold

      Residential Property | 27th July 2022

      How does the Right to Buy scheme work?

      In June, the Prime Minister announced an extension to the Right to Buy scheme in an attempt to make home ownership possible for millions more...

      Jeremy Jupp

      Dispute Resolution | 22nd July 2022

      What are you entitled to if your flight is delayed...

      Holidays abroad are back, but due to staff shortages, airports are struggling, and flights are being routinely cancelled and delayed across the country, including domestic...

      Jane Crosby

      Residential Property | 20th July 2022

      Stamp duty changes ahead for multiple and mixed-use purchases

      Property buyers looking to pay reduced rates of stamp duty when buying multiple residential properties or claiming mixed residential and non-residential use can expect a...

      Jeremy Jupp

      Employer’s guide to implementing the four-day work week

      The world’s largest pilot of a four-day work week has launched in the UK. The pilot will last six months, with 70 companies and 3,300...

      Jane Crosby

      Family | 4th July 2022

      Parental Alienation – What are the signs and what should...

      Over the last few years the Court has seen an increase in the number of cases raising issues of parental alienation.  Being prevented from having...

      Dimple Patel

      Email Us

      We will return your email within 24 hours during our office hours.

      Submit Enquiry

      01483 887766

      Call us today if you would like to discuss your legal issue.

      Come and see us to book an appointment

      At one of our five offices.

      Our Offices
      "Your advice, conduct and assistance have been, indeed, outstanding and very professional but also – and most importantly – very humane. "

      Dispute Resolution Client,

      "A very professional service delivered in a very personal way. We shall never forget how hard you worked for us"

      Dispute Resolution client,

      "Jane, you have been most resilient on my behalf for which I sincerely thank you for all your endeavors. I have a tremendous working relationship with Hart Brown and you have undoubtedly compounded this further."

      Dispute Resolution Client,