Mind your words and avoid discrimination at work

The office banter. The casual joke. The seemingly harmless comment. In a fast-paced world, it’s easy to overlook the power of language. But choose your words poorly in the workplace, and you could find yourself on the wrong side of the law.

The Equality Act 2010 protects employees from discrimination based on nine protected characteristics, including race, sex, disability, and age. It also provides protection against discrimination during pregnancy or maternity leave, whether because of the pregnancy itself, or because of illness suffered because of it.

And one recent case highlights how stereotypical comments about pregnancy can be unlawful.  Here, a pregnant employee successfully claimed for discrimination and constructive dismissal when her working relationship with managers became difficult after she announced her pregnancy, continuing through to her return after maternity leave.  In one exchange she was called ‘very emotional and tearful’ and the employment tribunal found that her male boss had ‘stereotyped’ her as ‘an emotional, hormonal, pregnant woman and that in the particular circumstances his description of her … was dismissive and belittling’.

Language laden with stereotypes or assumptions can have serious consequences. This reaches into the heart of the culture of your organisation and it’s worth reviewing with managers the importance of being mindful of what they say.

All of us carry unconscious biases and we may need to be encouraged to consider what those might be and how our use of language may reflect these biases.  Comments made as a ‘joke’ or even as a so-called compliment can cause problems, if they are uninvited and inappropriate.

That’s demonstrated by another recent case, where a tribunal found that introducing a female employee as ‘glamorous’ in a business context was potentially a breach of employment law, saying: “Looked at objectively, it could be taken as undermining or belittling the person being described, making them seem less serious and professional.”  The case involved a female barrister employed by a local authority and the tribunal said that being introduced in this way had the potential to be harassment, as defined by the Equality Act.

The use of language sets the stage within the work environment, and  whether it’s directly unpleasant, or so-called banter that makes someone feel uncomfortable or excluded, it’s likely to result in low morale and decreased productivity, and could, ultimately, lead to legal action.

So, making sure everyone is kept up to date on how to mind their words, through both workshops and internal resources, is an important step towards managing the risk.

Some tips for employers to foster inclusion and avoid discrimination include:

  • Be mindful of stereotypes: Challenge assumptions about people based on their protected characteristics.
  • Use inclusive language: Address people by their preferred pronouns and avoid gendered terms for roles or tasks.
  • Focus on skills and experience: Evaluate colleagues based on their abilities, not their background or gender.
  • Educate yourself and your team: Have regular workshops and training on unconscious bias and inclusive language.

The Equality and Human Rights Commission (https://www.equalityhumanrights.com/) has resources which offers guidance on the Equality Act and inclusive workplaces.

To discuss this or any other employment related matter with Jane directly, please call us, start a live chat or email us at info@hartbrown.co.uk.

*This is not legal advice; it is intended to provide information of general interest about current legal issues.

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Jane Crosby

Partner, Head of Dispute Resolution & Accredited Mediator

Jane is a Partner based in the Guildford office and she is also Head of the Dispute Resolution team here at Hart Brown. Jane specialises...

Jane Crosby -Head of Dispute Resolution

Partner, Head of Dispute Resolution & Accredited Mediator

Jane Crosby

Jane is a Partner based in the Guildford office and she is also Head of the Dispute Resolution team here at Hart Brown. Jane specialises in employment Law and commercial litigation and brings more than 15 years' experience to her role.

Prior to entering the legal profession, Jane was employed in the aviation industry. This experience is appreciated by many of Jane's clients who note that she is able to take a commercial and pragmatic approach to any legal issue that they face.

Jane acts for a wide range of individuals and businesses and her areas of specialism include aviation, property related industries and IT. Jane regularly advises on aspects of employment law, such as settlement agreements, employment contracts, policies and procedures, redundancies, equal pay, data protection, issues arising from TUPE and reorganisations, the calculation of holiday pay, bonus and commission payments, disciplinary and grievance issues, dismissal and termination issues, the protection of confidential information and the enforcement of restrictive covenants. Jane gets involved in GDPR training for her clients and she is able to deliver tailored employment law training sessions upon request.

As a commercial litigation lawyer, Jane also deals in shareholder and directors disputes, commercial contract disputes and the enforcement of restrictive covenants.

Jane has been involved in successful high value commercial litigation for clients in the High Courts, she is an accredited mediator and she is a member of the Employment Lawyers Association.

Jane is often asked to write for a number of well known publications, including The Daily Mail, The Telegraph and The Week and she has been interviewed on BBC Radio 4.

Here is small selection of the feedback that Jane has received:

“Jane, I cannot sincerely thank you enough for your wise counsel and am delighted to have made your acquaintance. If I am blessed with a new position somewhere I will hand over my contract in the first instance to you. Likewise, any of my friends, peers, romans and countrymen wanting advice, I will point them in your direction.”

“Jane, you have been most resilient on my behalf for which I sincerely thank you for all your endeavours. I have a tremendous working relationship with Hart Brown and you have undoubtedly compounded this further."

“I appreciated the clarity of advice given at a stressful time”.

“A sensitive and highly professional approach and efficient work in the interests of the client”.

“Your advice, conduct and assistance have been indeed outstanding and very professional but also – and most importantly – very humane”.